We aim to get your order to you as quickly as possible. Once your order is placed, it typically takes 2-3 business days to process. Shipping times vary based on your location. Usually delivered within 5 business days after dispatched.

Please note that these are estimated delivery times and may vary due to factors beyond our control, such as customs delays or carrier schedules. Rest assured, we’ll keep you updated every step of the way!

The dimensions of your package will depend on the size and quantity of items in your order. We use appropriate packaging to ensure your items arrive safely and securely. For smaller orders, we use compact, eco-friendly materials, while larger orders may be shipped in appropriately sized boxes. If you’d like specific details about your package size, please feel free to contact our customer support team with your order number.

We're sorry to hear you're experiencing difficulties! To resolve this quickly, here are some steps you can try:

If the problem persists, please reach out to our customer support team for assistance. We're here to help and ensure you can successfully place your order.

We understand that plans can change. If you wish to cancel your order, please contact our customer service team as soon as possible. Orders can usually be canceled before they are processed and shipped. Once your order is shipped, cancellations may no longer be possible, but we’ll do our best to assist you.
To request a cancellation, please provide your order number and contact us via contact@thyvibe.com for assistance.

We want you to be completely satisfied with your purchase! If you'd like to return or replace an item, here's how it works:

To start the process, reach out to our customer service team at contact@thyvibe.com with your order number and details about your request. We're here to help!

We offer a range of sizes tailored for men, ensuring a luxury fit that’s both flattering and comfortable. Our designs are minimal, versatile, and perfect for eco‑conscious style enthusiasts.